1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2786191174
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it easier and more convenient.
Q2: What should I do if I am not getting OTP?
To verify the process, check your internet connection for a strong signal before proceeding. If you don't receive the OTP after clicking "send," wait for the allotted time and then reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number associated with your account. If your number has changed, please provide your updated KYC details to the customer support team via email to facilitate the account transfer. This will help complete the necessary process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After reinstalling, you should be able to log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is a higher threshold compared to other apps. Withdrawals can only be made for actual earnings from gaming, and not for bonus amounts collected. This allows users to access their earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, including saving your Aadhaar card, UPI information, and all relevant bank details. This is a necessary step to ensure a secure and seamless experience. Please ensure all required information is accurately and fully provided.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, there may be occasional payment delays, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus money itself, however, remains separate and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If the issue persists, the funds will be added to your wallet account within 24 hours. If you experience any further issues, you can contact their care centre for assistance.
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