1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6954956232
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, first ensure you have a strong internet connection and wait for a stable signal to establish. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support system via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. This should allow you to log in and play the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earnings from gaming activities, not from bonus amounts. This means you can access the money you've earned through gaming, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that your Know Your Customer (KYC) details are fully submitted and saved within the app. This includes linking your Aadhaar card, UPI ID, and all required bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours, but the payment processing may take longer. In some cases, payments may be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone besides the account holder. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
At 1ace, we not only provide a wide range of thrilling online games, but also generous bonuses and promotions to enhance your gaming experience. Our dedicated customer support team is available 24/7 to assist with any queries or issues you may have. Whether you're a seasoned gamer or just starting out, our team is always ready to help you navigate the world of online gaming. Our bonuses and promotions are designed to reward your loyalty and keep you engaged in the world of gaming. From welcome offers to loyalty rewards, we have a range of incentives to help you get the most out of your gaming experience. And with our 24/7 customer support, you can be sure that any issues or concerns you may have will be addressed promptly and efficiently. So why wait? Join us today and dive into the exciting world of online gaming at 1ace. With our generous bonuses, promotions, and dedicated customer support, you'll be well on your way to a truly unforgettable gaming experience.
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