1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3935814252
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to successfully log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send OTP", you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If the number has changed, send your verified KYC (Know Your Customer) details to the customer support system via email to assist with account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. This should allow you to easily log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, and not for bonus amounts collected. This means you can redeem your earned winnings, but any bonus rewards will remain non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes storing your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring users to wait for up to 24 hours. This delay can impact the overall timeframe for completion.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn. This means the bonus itself cannot be withdrawn, but any resulting winnings can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section, as your withdrawal may be pending and will be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.
1ace takes a multi-layered approach to ensure a safe and thrilling gaming experience. By implementing advanced security measures and fair play guidelines, we guarantee a protected and enjoyable journey for our players. In addition, we provide comprehensive support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This offers our players the flexibility and convenience to manage their funds quickly and easily. Whether you prefer the familiarity of traditional payment methods or the speed and anonymity of digital currencies, we have you covered. Our user-friendly interface and streamlined process ensure that you can focus on what matters most – having fun and winning big.
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