1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6564165868
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you will be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to come through. If you still don't receive a One-Time Password (OTP) after clicking "send," you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active mobile number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
Uninstall the outdated app from your device to proceed with the login process. Download the latest version of the app, and you'll be ready to log in and enjoy the updated features. Once updated, you can access the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a relatively higher amount compared to other withdrawal options. Only earnings from gaming can be withdrawn, whereas bonus amounts are non-withdrawable. This means users can access their hard-earned winnings but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details have been completed and saved within the app. This includes uploading your Aadhaar card, saving your UPI information, and storing your bank details. Completing these steps will allow you to continue with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours, depending on the workload. However, payment processing may sometimes experience delays, potentially extending wait times to up to 24 hours. This delay is a potential exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is being processed. If not, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
At 1ace, we provide a comprehensive library of star games, and we're committed to delivering exceptional customer support 24 hours a day, 7 days a week. Our multichannel support system includes live chat, email, and phone, ensuring that assistance is always just a click or a call away. In addition to our dedicated customer support, we also offer lucrative bonuses, promotional offers, and a loyalty program designed to reward our players. Our goal is to elevate your online casino experience at every step, making every moment count. Immerse yourself in the thrilling world of 1ace today and discover endless possibilities. Whether you're a seasoned player or a newcomer, our platform is designed to provide an unforgettable experience. With our cutting-edge technology and commitment to excellence, we're dedicated to delivering the best possible gaming experience, every time.
We're proud to offer a wide range of games, but that's not all - we also provide top-notch services that cater to your needs. Our dedicated customer support team is available 24/7, ensuring that you can get assistance whenever you need it. With our around-the-clock support, you'll never be more than a click away from resolving any issues or queries you may have. We understand the importance of convenience and security, which is why we offer a variety of deposit and withdrawal methods. You can choose from credit cards, e-wallets, and cryptocurrencies, ensuring that your transactions are fast, secure, and hassle-free. Whether you're depositing or withdrawing funds, you can rest assured that our system is robust and reliable, protecting your financial information and transactions from any potential threats. Our commitment to providing exceptional services extends beyond just customer support and payment options. We're constantly working to improve and enhance your overall gaming experience, whether it's through regular software updates, new game releases, or innovative features and promotions. Our goal is to provide a seamless and enjoyable experience for all our players, and we're dedicated to delivering just that.