1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8479180005
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to securely log in without needing a password or email. This allows for easy and convenient access to the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Wait for the OTP to be sent, then click again to resend if necessary. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any issues and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once installed, you should be able to play the updated app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for earnings from gaming, not for bonus amounts. This means you can redeem the money you've won or earned through gaming but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC (Know Your Customer) details within this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. Ensuring the accuracy and completeness of this information is crucial for the onboarding process. Please ensure all required details are updated and saved correctly within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking anywhere from 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially extending wait times to up to 24 hours. This temporary delay is an occasional exception to the app's otherwise efficient workflow.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds can be withdrawn. Withdrawals are allowed for money earned by playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, head to the settings section and review your transaction history. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
To enhance your gaming experience, we offer a range of attractive promotions and bonuses, including welcome offers, free spins, and loyalty rewards. Our dedicated customer support team is available 24/7, providing assistance with any questions or concerns you may have, ensuring a seamless and enjoyable gaming journey. At 1ace, we strive to create an endless emotional thrill and offer opportunities to win big. With every spin and bet, you're one step closer to achieving great victories. Our platform is designed to provide an immersive and engaging experience, with a wide range of games and features to keep you entertained. Our team is committed to providing exceptional support, ensuring that any issues you may encounter are resolved quickly and efficiently. We understand the importance of a hassle-free gaming experience, and we're dedicated to making sure that you have a great time playing with us. So why wait? Join 1ace today and start experiencing the thrill of online gaming. With our attractive promotions, dedicated support, and exciting games, we're confident that you'll have a blast and enjoy an unforgettable gaming adventure.
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