1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7376068450
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to securely access the account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. If you're still having trouble receiving the OTP, try clicking "send OTP" again and wait for the designated time. If you still don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number first. If your number has changed, please submit your updated KYC documents to our customer support team via email to facilitate the account transfer. This will help speed up the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Download the latest version of the app and install it, which should allow you to log in and access the updated content. This should fix any compatibility problems and enable you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. However, you cannot withdraw bonus rewards, only the money earned from gaming activities. This means you can redeem your in-game earnings but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all the required KYC details in the app. This includes saving your Aadhar card, UPI information, and bank details. Once completed, you can proceed with the next steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app offers fast and stable services, but the overall process can take anywhere from 30 minutes to 3 hours. However, there may be occasional delays in payment processing, which can extend the wait time to up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to settings and review your transaction history. If your money hasn't been added to your wallet within 24 hours, you can contact their care centre for assistance.
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