1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0627974923
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This verification process will allow you to log in securely without needing a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your complete KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and then you should be able to log in and start playing. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts. You can only withdraw the money you have earned from playing games, not any bonuses.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC (Know Your Customer) details in the app, which should include saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details. This ensures that your account is fully verified and set up for secure transactions. Please ensure all required information is accurately saved and submitted.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a relatively short time frame of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can vary due to the app's processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn. You can withdraw any winnings earned from playing games using the bonus amount. This means the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Join 1ace today and take advantage of our generous welcome bonuses, regular promotions, and loyalty rewards. With 24/7 customer support available to assist you at every step, your journey in the world of online gaming has never been more rewarding.
At 1ace, we prioritize your convenience and security above all else. Our platform supports a wide range of deposit and withdrawal methods, including popular credit cards, electronic wallets, and cryptocurrencies, ensuring seamless transactions every time. We employ cutting-edge cryptography technologies to safeguard your personal and financial information, allowing you to focus solely on enjoying your gaming experience without worrying about security concerns. With our robust infrastructure, you can effortlessly deposit and withdraw funds using various payment options, including Visa, Mastercard, and other major credit cards. Additionally, we accept popular e-wallets such as Skrill, Neteller, and PayPal, as well as cryptocurrencies like Bitcoin, Ethereum, and Litecoin. Our payment processing system is designed to be fast, secure, and reliable, ensuring that your transactions are completed quickly and efficiently. To protect your sensitive information, we utilize advanced encryption technologies, such as 256-bit SSL encryption and secure server protocols. Our systems are regularly audited and tested to ensure that they meet the highest standards of security and compliance. Our team of experts is dedicated to maintaining the integrity and confidentiality of your personal and financial data, giving you peace of mind and confidence in your online transactions. At 1ace, we understand the importance of security and privacy in the online gaming industry. That's why we're committed to providing a secure and trustworthy environment for our players. We believe that you should be able to focus on what matters most – enjoying your favorite games and having a great time – without worrying about the safety of your personal and financial information. With our advanced security measures and commitment to excellence, you can rest assured that your online gaming experience will be protected and secure.