1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9401568188
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP code to log in securely without needing a password or email. This convenient method allows for easy and quick access to the app.
Q2: What should I do if I am not getting OTP?
To start the process, check your internet connection for a strong signal. If you don't receive an OTP within the allotted time, you can use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. This means users can access their earned rewards but not the bonus money collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes or as long as 3 hours. However, occasional payment delays can cause the process to take up to 24 hours to complete.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from playing with the bonus amount can be withdrawn. This means the bonus itself cannot be cashed out, but winnings from it can.
Q5: Withdraw failed, money did not come, what should I do?
To check your withdrawal status, go to the settings and review your transaction history. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If issues persist, contact their care centre for further assistance.
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