1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 1862075028
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP received, and this will securely log you in. No password or email is required, making it a convenient login process.
Q2: What should I do if I am not getting OTP?
To verify your account, first check your internet connection for a strong signal, then click on send OTP and wait. If you don't receive the OTP within the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, please send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and install it. You should then be able to log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming activities, not bonus rewards. The app does not allow withdrawal of bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, occasional payment delays can cause a wait time of up to 24 hours. This delay may be a temporary issue, but it does impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used in the gaming environment and cannot be withdrawn. Any winnings from playing with the bonus can be withdrawn. This allows you to utilize your bonus earnings within the game.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.
Welcome to 1ace, your primary online casino destination where excitement meets convenience. At 1ace, we take pride in offering an immersive and user-friendly gaming experience, featuring a vast array of games, including slots, table games, live dealer options, and progressive jackpots. Our platform is carefully designed to cater to both novice and experienced players, ensuring that everyone can find their niche. From the moment you step into our virtual doors, you'll be surrounded by a dynamic and engaging environment that simulates the thrill of a real casino, but with the comfort and convenience of playing from the comfort of your own home. With our extensive collection of games, you'll have access to a wide range of titles, from classic slots to innovative new releases, as well as a variety of table games, including blackjack, roulette, and baccarat. If you're looking for a more immersive experience, our live dealer games offer the opportunity to play alongside a real dealer, complete with live chat and video feed. In addition to our extensive game selection, we also offer a range of promotions and bonuses to help you get started, including welcome offers, daily deals, and loyalty rewards. Our team is dedicated to providing excellent customer service, ensuring that you receive prompt and helpful assistance whenever you need it. Whether you're a seasoned pro or just starting out, 1ace is the perfect destination for anyone looking for a thrilling online gaming experience. So why wait? Join us today and discover a world of excitement and entertainment, all from the comfort of your own home.
Beyond our exciting library of games, 1ace boasts a range of thrilling promotions and bonuses, including welcome packages, free spins, and loyalty rewards. This ensures that you get the most out of every gaming session. Whether you're a seasoned player or just starting out, our generous offers provide an added layer of excitement and incentive to try new games and explore our vast collection. But that's not all - our dedicated customer support team is available 24/7, 365 days a year to assist with any questions or concerns you may have. Our friendly and knowledgeable representatives are always ready to help, whether you need guidance on how to play a particular game, assistance with a technical issue, or simply want to discuss your gaming experience. With 1ace, you can be sure that you're always in good hands, with a team that's committed to providing an exceptional online gaming experience.