1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6424386189
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, you can try again or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If the number has changed, please submit your updated KYC details to our customer support team via email to facilitate a seamless account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for winnings earned from gaming, not for bonus money collected. This means you can cash out your actual gaming earnings, not the initial rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, ensure that all your Know Your Customer (KYC) details are updated and stored within the app. This includes saving your Aadhaar card, UPI information, and bank account details. A complete and accurate profile is necessary for a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays can occur with payments, requiring a wait of up to 24 hours in some cases. This extended wait time is a potential exception to the app's otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. The bonus itself is non-withdrawable, but any resulting winnings are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the issue persists, don't worry as the money will be added to your wallet account within 24 hours. If you still experience problems, contact their care centre for assistance.
Our platform is designed with the user's convenience in mind, providing seamless navigation, cutting-edge graphics, and compatibility with desktop and mobile devices. We understand the importance of user experience and strive to make our platform intuitive and easy to use. Our intuitive interface allows users to easily access the features and tools they need, without feeling overwhelmed or frustrated. In addition to ease of use, we also prioritize security and privacy. We employ state-of-the-art encryption technology to ensure that all personal and financial information remains secure and confidential. Our platform is designed to protect sensitive data from unauthorized access, and we are committed to maintaining the highest level of security and integrity. Our commitment to security and privacy means that users can trust us with their personal and financial information, knowing that it will be protected and kept confidential. We understand the importance of trust and strive to build long-term relationships with our users by providing a secure and reliable platform.
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