1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8948572474
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, start by opening the app and entering your registered mobile number. Next, verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login, allowing for easy access.
Q2: What should I do if I am not getting OTP?
To complete this process, first check your internet connection and wait for a strong signal. If a strong signal is detected, click on the "send OTP" option and wait for the message to be sent. If you don't receive the OTP within the allotted time, you can seek help through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, please submit your updated KYC documents to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Next, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money collected cannot be withdrawn, only earnings from gaming activities. Withdrawals are limited to the money earned from gaming.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure that all your Know Your Customer (KYC) details are fully completed and submitted in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the typical quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any real money winnings earned from playing games using the bonus amount. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any issues or questions you may have. We provide exceptional support whenever you need it, ensuring that you can focus on enjoying our top-notch online games without any interruptions. Join 1ace today and experience the thrill of playing cutting-edge online games with unbeatable promotions, loyalty rewards, and a gaming environment designed with your entertainment in mind. Our team is committed to providing you with an unparalleled gaming experience, complete with: * Uninterrupted support: Our customer support team is always available to address any concerns or issues you may have, giving you the freedom to fully immerse yourself in the gaming experience. * Top-notch games: 1ace offers a wide range of high-quality online games that are sure to satisfy even the most discerning gamers. * Exclusive promotions: We regularly run unbeatable promotions, offering you the chance to win big, earn rewards, and take your gaming experience to the next level. * Loyalty program: Our loyalty program rewards our loyal players with special perks, bonuses, and exclusive offers, ensuring that your gaming experience is always rewarding and engaging. * User-friendly environment: Our gaming environment is designed to be intuitive and easy to use, allowing you to quickly and easily access the games and features you want. By joining 1ace today, you'll be able to experience the ultimate online gaming experience, complete with exceptional support, top-notch games, and exclusive promotions. Don't miss out on the fun – join us now and start playing!
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