1ace

1ace App support

Contact
+91 6784172852

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely log in. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal to ensure smooth communication. If you still don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active phone number. If the number has changed, email your updated KYC details to customer support for assistance with account transfer. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and enjoy the updated app. This will ensure you have the latest features and functionality.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are only possible for the money earned from gaming activities, not bonus money. The earned funds can be withdrawn after meeting this minimum threshold.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app. This includes linking your Aadhar card, UPI, and saving all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, taking between 30 minutes to 3 hours. However, payment processing can sometimes be delayed, resulting in a wait time of up to 24 hours. This delay may occur occasionally, but the overall process remains relatively efficient.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings made while using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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