1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9997709464
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
After opening the app, enter your registered mobile number to initiate the login process. You will then receive an OTP (One-Time Password) to verify your identity, which will log you in securely. This streamlined method eliminates the need for a password or email login, making it easier to access your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again and wait. If the issue persists, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If the number has changed, please send your updated KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This will ensure you have the most up-to-date features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. However, bonus earnings are non-withdrawable, and users can only withdraw funds earned from gaming activities. This means that any rewards or bonuses received must be used within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app, including saving your Aadhar card, UPI, and bank details. This information is required to facilitate a smooth and secure experience. Completing these steps is mandatory for the app's functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait for up to 24 hours in some cases. This variance in processing time is a trade-off for the app's efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. The bonus funds themselves, however, are not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, don't worry as the funds will be deposited into your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
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