1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4292126319
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to access the account, eliminating the need for a password or email login. This convenient method allows easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If you've changed numbers, send your updated KYC documents to customer support via email to facilitate account transfer. This will help you access your account again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy playing the updated app. This should resolve any compatibility problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other similar apps. You can only withdraw earnings from gaming, and bonus amounts are non-withdrawable. This means you can only cash out the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay in payment processing can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are only usable for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
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