1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7236416409
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One Time Password) sent to your number to complete the login process. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still can't receive the OTP after clicking "send," try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue and grant you access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have access to the updated app and can log in to play without any problems. After reinstalling the latest version, you can easily log in and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means you can only access your earnings from actual gameplay in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process efficient, taking 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can impact the otherwise streamlined experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings in-game and not for withdrawals. Any winnings from games played with the bonus amount are withdrawable. This means you can withdraw the money earned, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request isn't showing up immediately, it will be added to your wallet account within 24 hours. If it still doesn't show up, you can reach out to their care centre for assistance.
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