1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 4076279730
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To access the app, enter your registered mobile number and verify the OTP sent to you. This process will securely log you in, eliminating the need for a password or email login. You can now easily access the app using your mobile number.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal before proceeding. If you still struggle to receive the OTP, wait for the allotted time to pass and then seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active phone number associated with your account. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to initiate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version and reinstall it, then you'll be able to log in and play without any problems. This should allow you to access the updated app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to earnings from gaming activities, not bonus amounts. This means you can only withdraw money you've earned through gaming, not additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processes in 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay can extend the overall processing time beyond the initial 3-hour timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
Whether you're a newcomer seeking to explore the world of online gaming or an experienced professional looking for a thrilling high-stakes experience, 1ace has something for everyone. Join us today and immerse yourself in the electrifying world of online gaming, where every spin, launch, and distribution brings you closer to winning big!
1ace provides a wide range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers. This ensures that all transactions are both secure and convenient. With this extensive list of options, users can choose the method that best suits their needs, providing flexibility and peace of mind. Moreover, 1ace's customer support team is available 24 hours a day, 7 days a week, ready to assist with any questions or concerns that may arise. This dedicated team is committed to providing exceptional customer service, ensuring that every interaction is nothing short of exceptional. Whether it's a query about a transaction, a technical issue, or anything else, the support team is always available to help, providing users with a hassle-free experience.