1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8357956498
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must verify to access the account. This process replaces the need for a password or email login. Once verified, you can easily log in using just your mobile number.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after a reasonable time, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play smoothly. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings cannot be withdrawn and are only available in-game. Withdrawals are only allowed on money earned from actual gaming, not from bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services result in a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This may add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn by others. Any winnings earned using the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If the problem continues, you can contact their care centre for assistance.
At 1ace, we prioritize the safety and convenience of our players' financial transactions. To achieve this, we offer a diverse range of deposit and withdrawal methods, ensuring a seamless and rapid experience. Our players can choose from a variety of options, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. This extensive range of payment methods allows our players to easily fund their accounts and retrieve their winnings, without any hassle or delay. With 1ace, our players can rest assured that their financial transactions are secure, reliable, and efficient.
At the heart of our operations are security and convenience, which is why we provide support for various deposit and withdrawal methods, including major credit cards, e-wallets, and cryptocurrencies. This ensures that all transactions are not only smooth but also completely secure, giving our players peace of mind. Additionally, we offer generous bonuses, promotions, and a loyalty program designed to enhance the gaming experience and reward player dedication. Our loyalty program is tailored to recognize and reward players for their repeat business, providing exclusive benefits and perks to valued customers. With our user-friendly platform and extensive deposit and withdrawal options, players can focus on what matters most - enjoying their favorite games and having a great time.