1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2199534122
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP sent to you to complete the login process. This eliminates the need for a password or email login, making it a secure and convenient way to access the app.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection and wait for a strong signal. After connecting, click on "send OTP" and wait for the code to be sent. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, you'll need to provide your updated KYC details to the customer support team via email to transfer your account. This will facilitate a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can easily access and enjoy the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals can only be made from earnings gained through gaming, not from bonus rewards. The collected bonus money cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours, depending on the complexity of the task. However, users may experience occasional payment delays, which can extend the waiting period to up to 24 hours. This slight delay can be frustrating, but the overall efficiency of the app remains a significant benefit.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned by playing games with the bonus amount. This restriction applies to the bonus earnings specifically, not the funds earned through gameplay.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request isn't showing up, don't worry, the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
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