1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1573147054
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send" within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support team via email for assistance with account transfer. They will help you complete the process.
Q4: You are getting blackout and the app is not opening?
To continue using the app, you'll need to uninstall the current version from your device. Once uninstalled, download and install the latest version of the app. This should allow you to log in and start playing the updated app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. However, withdrawals are limited to earnings from gaming activities, excluding bonus amounts. You cannot withdraw bonus money collected separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, which typically takes between 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours for their transactions to process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within our gaming platform and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn as per our standard withdrawal policies.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If the funds don't appear within 24 hours, you can contact the care centre for assistance. They will be able to help you with the issue.
At the core of our operations are security and justice, which is why 1ace employs cutting-edge cryptographic technologies and holds licenses from reputable regulatory bodies. Whether you're a newcomer or an experienced player, our 24/7 customer support team is always ready to assist you. Our team is committed to providing a safe and secure gaming environment, ensuring that your online experience is both enjoyable and trustworthy. With 1ace, you'll have access to a vast array of entertainment options and exciting opportunities. Our platform is designed to provide a seamless and intuitive gaming experience, with features and tools that cater to players of all levels. From the moment you join, you'll be immersed in a thrilling world of endless possibilities, where every decision and action has the potential to lead to new and exciting outcomes. Our commitment to security and justice means that we take all necessary measures to protect your personal and financial information. Our advanced encryption technologies ensure that all data is transmitted and stored securely, giving you peace of mind and confidence in your online interactions. At 1ace, we're dedicated to providing an exceptional gaming experience that's both fun and rewarding. With our 24/7 customer support team, you'll always have access to help and guidance whenever you need it. Whether you're a seasoned player or just starting out, our team is here to support you every step of the way. So why wait? Join the 1ace community today and discover the thrill of endless entertainment and gratifying opportunities!
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