1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4613193169
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal to appear. If you don't receive the OTP after a reasonable time, you can try again by clicking on send OTP. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number associated with your account. If your number has changed, send your updated KYC details to customer support via email to assist with the account transfer. This will help resolve any login issues and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once installed, you can start playing the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned money from gaming and not for bonus amounts. You can withdraw the money you've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can occur due to issues with payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see the status of your withdrawal request. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
Our cutting-edge platform ensures seamless navigation and an immersive user experience, providing instant access to high-quality graphics and top-notch sound effects. Security is our top priority, which is why we offer a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. Our dedicated customer support team is available 24 hours a day, 7 days a week, ready to address any questions or concerns you may have. We also offer generous bonuses and regular promotions to ensure an enjoyable and rewarding gaming experience. At 1ace, we are committed to providing a safe, fair, and enjoyable gaming environment for all our players. Our platform is designed to be user-friendly and intuitive, making it easy for you to navigate and find the games you love. By joining 1ace, you'll gain access to a vast selection of online casino games, including slots, table games, and live dealer options. Our games are developed by leading software providers, ensuring a high level of quality and fairness. With our commitment to security, customer support, and player satisfaction, it's no wonder we're the preferred choice of online casino enthusiasts worldwide.
1ace provides a wide range of deposit and withdrawal methods to ensure a smooth and secure transaction process. Whether you prefer to use credit cards, electronic wallets such as PayPal and Skrill, or cryptocurrencies like Bitcoin, we have everything you need. Our dedicated customer support team is available 24/7, 365 days a year to assist with any questions or concerns, ensuring that your experience with us is nothing short of exceptional. With our extensive deposit options, you can easily fund your account and start playing or trading with confidence. Our payment processing system is secure and reliable, ensuring that your transactions are protected and processed quickly. Additionally, our withdrawal methods are designed to be convenient and hassle-free, allowing you to easily access your winnings or funds. Our customer support team is highly trained and knowledgeable, and is available to assist with any issue or question you may have. Whether you need help with a deposit or withdrawal, or have a question about our services, we are always here to help. We understand the importance of timely and effective support, and strive to respond to all inquiries promptly and professionally. At 1ace, we are committed to providing a safe and secure environment for all of our users. Our systems and processes are designed to protect your personal and financial information, and we adhere to the highest standards of data protection and security. We are committed to ensuring that your experience with us is nothing short of exceptional, and we are always looking for ways to improve and enhance our services.