1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0729555555
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely login. This method eliminates the need for a password or email login, making it easier and more convenient.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure you have a stable internet connection and a strong signal. If you don't receive the OTP after waiting, you can try troubleshooting or seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This should ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other similar apps. However, it's worth noting that withdrawals are only possible for money earned from gaming, not bonus amounts. This means users can withdraw their genuine gaming earnings but not any bonus or free rewards.
Q2: Is it necessary to do KYC for withdrawal?
To continue with the process, please ensure you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This variation in processing time can be frustrating for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by the account holder. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is not successful, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for further assistance.
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