1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8032632337
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely log in. This convenient login method eliminates the need for a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still don't receive the OTP after clicking 'send', wait for the allotted time to pass and then reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your complete KYC (Know Your Customer) details to the customer support via email. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once downloaded, you can continue playing with the new features and improvements.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. You can only withdraw earnings from gaming activities, excluding bonus amounts. This means you can only withdraw the money you've earned while gaming, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a seamless process that typically takes between 30 minutes to 3 hours to complete. However, occasional payment delays can cause a delay, extending the wait time up to 24 hours. This timeframe may vary due to unforeseen circumstances.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, and they cannot be withdrawn or used by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. This means you can access the money you win, but the initial bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings to check your transaction history and ensure your withdrawal request is accurate. If the withdrawal is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.
In addition to its comprehensive gaming options, the 1ace platform provides dedicated customer support available 24/7, seven days a week. To further enhance the gaming experience, the site offers numerous promotions and bonuses to help players improve their game. Whether you're a seasoned gamer or just starting out in the world of online casinos, the user-friendly interface and extensive support system make it easy to dive into the action and start winning big. By joining the 1ace community, you'll have access to unparalleled entertainment and opportunities. Every spin, shuffle, and roll promises excitement and possibility, making it the perfect destination for anyone looking to have a thrilling and potentially lucrative gaming experience. With its commitment to customer satisfaction and exceptional gaming options, 1ace is the ideal choice for anyone seeking a fun and rewarding online gaming experience.
In addition to our extensive range of games, 1ace offers a robust customer support system available 24 hours a day, 7 days a week. Our dedicated team is always ready to assist you with any questions or technical issues you may encounter. Whether you're experiencing difficulties with gameplay, need help with account management, or have any other query, our support team is here to provide you with prompt and effective assistance. At 1ace, we understand the importance of a seamless and enjoyable gaming experience. That's why we're committed to providing our customers with a hassle-free experience, 24/7. Our support team is knowledgeable, friendly, and always happy to help. Whether you're a new player or a seasoned veteran, we're here to ensure that you have an unforgettable experience in the world of online gaming. So why wait? Join us at 1ace today and discover the thrill of online gaming for yourself. With our vast library of games, exciting rewards, and top-notch customer support, you'll be just a click away from an unforgettable adventure.