1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6018721620
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile number to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you receive a weak signal, wait until you get a stable connection. If the OTP still doesn't arrive, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should fix any problems and allow you to play seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, with bonus money being non-withdrawable. This means you can only withdraw the money you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure that all your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 3 hours, a significant improvement over 30 minutes. However, some users may experience delays with payments, requiring a wait of up to 24 hours in certain cases. This delay is an exception to the generally efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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