1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2502588887
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after a certain time, you can click on "send OTP" again. Alternatively, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with the same active number. If the number has changed, send your KYC details to the customer support through email to facilitate account transfer. This will help resolve the issue and update your account.
Q4: You are getting blackout and the app is not opening?
You will need to uninstall the outdated app from your device. Then, download the latest version of the app to ensure compatibility and smooth gameplay. After updating, you can easily log in and enjoy the improved app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, and bonus funds cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in just 30 minutes to 3 hours. However, delays can occur with payments, potentially requiring a wait of up to 24 hours. This delay can be frustrating, but the app's overall efficiency remains a notable advantage.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from playing with the bonus amount can be withdrawn. This means the bonus itself cannot be cashed out, but winnings from it can.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
Our customer satisfaction is the top priority of our service, and our dedicated support team is available 24/7 to assist you with any questions or issues you may have. You can reach out to us through live chat, email, or phone, and we'll be happy to help you resolve any problems or concerns you may have. Join 1ace today and embark on an unforgettable adventure filled with endless entertainment, generous bonuses, and unparalleled customer service. Our team is committed to providing you with an exceptional gaming experience, and we're always just a click away. Whether you're a seasoned gamer or just starting out, we've got you covered. Our support team is knowledgeable and friendly, and we'll work with you to resolve any issues you may encounter. We're dedicated to ensuring that your experience with us is nothing short of exceptional, and we're always looking for ways to improve and exceed your expectations. So what are you waiting for? Join 1ace today and start your gaming adventure!
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