1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8624480119
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you can access the app without needing a password or email. This convenient method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for the OTP to be sent after clicking "send OTP," and allow the required time for it to arrive. If you still don't receive the OTP, you can reach out to the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) documents to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and then you should be able to log in and play without any problems. This should ensure a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not from bonuses. You cannot withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in a timeframe of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 extra hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To verify the status of your withdrawal, go to the settings and check your transaction history. If your withdrawal is pending, it will be added to your wallet account within 24 hours. If you encounter any issues, you can reach out to their care centre for assistance.
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