1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0347801590
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To initiate this process, ensure a strong internet connection and wait for a stable signal. If you still don't receive the OTP after a reasonable time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with your active phone number. If the number has changed, send your KYC documents to the customer support system via email to initiate the account transfer. This will help resolve the login issue and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming activities, not from bonus rewards. This means users can access their gaming earnings but not bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This may add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal. Withdrawals are possible for the money earned from playing games, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failed, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
We take pride in providing a secure and uninterrupted environment for all your gaming needs. Our platform supports a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options, ensuring fast and flexible transactions. Additionally, our cutting-edge security measures guarantee that your personal and financial information remains protected. This comprehensive approach to security ensures that you can focus on your gaming experience without worrying about the safety of your sensitive data.
At 1ace, security and convenience are our top priorities. We offer a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring seamless transactions. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns, providing a smooth and enjoyable gaming experience. Our commitment to security is unwavering, with multiple layers of protection in place to safeguard your personal and financial information. From secure servers to advanced encryption technology, we utilize the latest innovations to prevent unauthorized access and ensure the integrity of your transactions. In addition to our robust security measures, we also prioritize convenience, offering a wide range of deposit and withdrawal options to suit your needs. Whether you prefer the ease of credit card transactions or the anonymity of cryptocurrencies, we have a method that's right for you. Our customer support team is equally dedicated to providing an exceptional experience. Available 24/7, our team is comprised of experienced professionals who are knowledgeable and friendly, empowered to resolve any issue or concern you may have. With their assistance, you can focus on what matters most – enjoying your gaming experience. At 1ace, we strive to create a seamless and enjoyable experience for all our players. By combining cutting-edge security measures with convenient deposit and withdrawal options, we aim to provide a hassle-free environment that lets you focus on what you love – playing your favorite games.