1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8552762587
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, simply open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your device. This secure process eliminates the need for a password or email login. You can now easily access the app using only your registered mobile number.
Q2: What should I do if I am not getting OTP?
To verify, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click 'send OTP' again and wait. If the issue persists, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help complete the account shifting process smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can easily log in and continue playing. This should resolve any compatibility problems and allow a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than many other apps. Withdrawals are only possible for the money earned through gaming, not the bonus amounts collected. This means users can't withdraw bonus money, only the actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, which can take anywhere from 30 minutes to 3 hours. However, occasional delays with payments may cause users to wait for up to 24 hours. This delay in payment processing can impact the overall time required to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to your gaming activities and cannot be withdrawn by anyone else. You can withdraw funds earned from playing games with the bonus amount. The bonus winnings are yours to keep outside of the initial bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If the withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have, ensuring a smooth and enjoyable gaming experience. We understand the importance of a seamless and stress-free gaming environment, which is why we're committed to providing top-notch support to our players. Whether you're encountering technical issues or just need some guidance on how to get the most out of our games, our team is here to help. In addition to our exceptional customer support, we also offer regular promotions, bonuses, and loyalty programs designed to enhance your gaming experience and reward your loyalty. These incentives are designed to give you a competitive edge, provide exclusive benefits, and make your gaming experience even more engaging and rewarding. By being part of our community, you'll have access to a constant stream of exciting opportunities to improve your gameplay, accumulate rewards, and enjoy your favorite games even more.
We understand the significance of security and convenience, which is why we provide a range of deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies. This ensures quick and hassle-free transactions for our customers. Our advanced cryptography technology ensures that all your personal and financial information is safely and securely protected. Our payment options are designed to cater to different needs and preferences, allowing you to choose the method that best suits you. Whether you prefer the convenience of credit/debit cards or the speed of cryptocurrencies, we have a solution that suits your needs. At the same time, our state-of-the-art cryptography technology provides an additional layer of security to protect your personal and financial information. This means that your transactions are not only fast and convenient but also completely secure and protected from unauthorized access. By providing multiple payment options and advanced security measures, we aim to provide a seamless and stress-free experience for our customers. Whether you're making a deposit, withdrawal, or simply accessing your account, we're committed to ensuring that your experience is fast, convenient, and secure.