1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8475452963
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. This login method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Click on "send OTP" and wait for the verification code to arrive. If you don't receive it, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your complete KYC (Know Your Customer) details to the customer support through email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to successfully log in and play the updated app. Once installed, you can access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned through gaming activities, not for bonus amounts. This means users can cash out their earned winnings but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may require waiting for up to 24 hours. This delay can impact the overall processing time in some cases.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings to play games, not to withdraw the bonus itself. Any winnings earned while using the bonus can be withdrawn. The bonus funds are non-withdrawable, but winning amounts are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and examine your transaction history. If your request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If issues persist, you can seek assistance from their care centre.
Our platform was designed to be friendly and secure, ensuring that your gaming sessions are enjoyable and trouble-free. We offer a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, to cater to your preferences and make transactions easy. Additionally, our robust customer support team is available 24/7, 365 days a year, to assist you with any questions or issues that may arise, guaranteeing a seamless and uncomplicated experience on our platform.
Our dedicated customer support team is available 24/7 to assist with any questions or concerns, ensuring a stress-free and enjoyable experience at 1ace. Whether you're a seasoned gamer or just starting out, our team is committed to providing top-notch support to help you make the most of your time at our online casino. From helping you to understand the rules of a particular game to resolving any technical issues that may arise, we're here to help you every step of the way. At 1ace, we understand the importance of a seamless and enjoyable gaming experience. That's why our team is always available to lend a helping hand, whether you need help navigating our website or have a question about a specific game. We're passionate about providing an exceptional level of service to our customers, and we're confident that our 24/7 support team will help you to have a memorable and enjoyable experience at our online casino. So why wait? Join us today and discover why 1ace is the best online casino for players from all around the world. With our dedicated customer support team, state-of-the-art technology, and extensive range of games, we're confident that you'll find everything you need to have a great time at our online casino.