1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3764365293
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method allows you to log in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start this process, check your internet connection for a strong signal. Wait for a signal, then click "send OTP" and wait again if necessary. If you still don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To login, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will enable the support team to assist you in shifting your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows a minimum withdrawal of Rs. 100, which is considered higher than other similar apps. Withdrawals are only permitted for earnings from gaming activities, and not for bonus rewards. Users cannot withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that you have uploaded and saved all required KYC details, including your Aadhar card, UPI information, and bank details within this app. This is a necessary step to proceed with the registration. Please verify that all necessary details are accurately saved before moving forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may experience delays, requiring a wait of up to 24 hours in some cases. Overall, the app's efficiency is generally high, but occasional payment delays can prolong the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming and cannot be withdrawn by anyone else. You can use the bonus funds to play games and earn withdrawable money. Withdrawable funds are earned separately by playing games with the bonus.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If the issue still isn't resolved, you can reach out to the care centre for assistance.
The safety and security of our player's personal and financial information is our top priority. To ensure this, we utilize advanced encryption technology to safeguard their sensitive data. This cutting-edge technology protects against unauthorized access, hacking, and other potential threats, providing a secure and trustworthy environment for our players. In addition to our robust security measures, we have a dedicated customer support team available 24 hours a day, 7 days a week to assist with any questions or concerns our players may have. Our team of experts is trained to address a wide range of issues, from account management to game-related queries, and are committed to providing timely and effective solutions. Whether a player needs help with a specific issue or simply has a question about our services, our support team is always available to provide assistance.
Our friendly interface and compatibility with mobile devices make it easy to have fun on the go, wherever you are. Join our vibrant community today and take advantage of our generous bonuses, regular promotions, and dedicated customer support available 24/7 to help you with any need. At 1ace, we strive to provide an exceptional gaming environment where entertainment and winning opportunities are endless. With a user-friendly interface and seamless mobile compatibility, you can play whenever and wherever you want, without any interruptions. Our community is always active and engaging, with new players joining every day. Our customer support team is available around the clock to assist you with any questions or concerns, ensuring that you have a hassle-free experience. Plus, we offer a range of bonuses and promotions to help you get started and keep you playing. Whether you're a seasoned player or just starting out, we have something for everyone. So why wait? Join the fun today and discover a world of endless entertainment and winning opportunities.