1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2288536380
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Once you verify the OTP, you'll be logged in without needing a password or email. This streamlined login process provides a secure and convenient way to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check that your internet connection is stable and strong. If you still encounter issues after clicking 'send OTP', wait for the predetermined time to pass. If the OTP doesn't arrive, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active phone number associated with your account. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help complete the account shifting process smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated version without any problems. Once updated, you can access the app and continue playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are only possible for funds earned from gaming, excluding bonus amounts. This means you can't withdraw bonus money, only money you've won or earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI, and all bank details. This ensures your identity and financial information are verified for secure transactions. Completing this step is a requirement for using the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, resulting in a wait of up to 24 hours. This delay may affect the overall processing time, extending it beyond the usual timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games with the bonus amount. This allows you to keep your winnings separate from the bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our user-friendly platform ensures seamless navigation, while cutting-edge graphics and immersive sound effects take each game to new heights. For your convenience, 1ace supports a wide range of secure payment and withdrawal methods, including credit cards, electronic wallets, and bank transfers, guaranteeing that your transactions are hassle-free and complication-free.
1ace offers a range of games with live dealers, bringing the authentic casino experience directly to your screen. Our professional and friendly dealers are ready to welcome you 24 hours a day, 7 days a week. We take it a step further by providing 24/7 customer support to assist with any questions or concerns you may have. Whether you're looking to place a bet, clarify game rules, or simply need help resolving an issue, our dedicated team is always available to help. With our live dealer games, you can enjoy the thrill of a real casino from the comfort of your own home, anytime and anywhere.