1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5208340025
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal. If you're still unable to receive the OTP, try clicking on send OTP again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number that is associated with your account. If your number has changed, submit your updated Know Your Customer (KYC) details to the customer support team via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and access the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means you can only withdraw the actual earnings from your gaming sessions.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC information in the app, including saving your Aadhar card, UPI details, and bank account information. This is a necessary step to ensure a smooth and secure experience. All details should be accurately and comprehensively filled in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 3 hours, but it can also be completed as quickly as 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their customer care centre for assistance.
For those seeking a more personalized experience, our dedicated customer support team is available 24/7 via chat, email, and phone. Join us at 1ace today and discover the thrill of top-notch gaming, generous bonuses, and endless entertainment from the comfort of your own home. With our around-the-clock support, you'll always have a helping hand whenever you need it. Our team is committed to providing a seamless and enjoyable experience, ensuring you can focus on what matters most - having fun and enjoying your favorite games.
At 1ace, security and convenience are top priorities. We provide a range of secure deposit and withdrawal methods, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring swift and hassle-free transactions. Our customers can rest assured that their financial transactions are protected by robust security measures, including state-of-the-art encryption and secure server connections. We understand the importance of flexibility and offer a variety of payment options to cater to different needs and preferences. Whether you prefer the speed and convenience of card payments, the security of electronic wallets, or the anonymity of cryptocurrencies, we have got you covered. Our deposit and withdrawal methods are carefully designed to provide a seamless and efficient experience for our customers. We strive to minimize delays and ensure that transactions are processed quickly and accurately, allowing you to focus on your gaming experience without any interruptions. At 1ace, we are committed to providing a secure and convenient gaming platform that meets the highest standards of online gaming. Our team of experts is dedicated to ensuring that our systems and processes are robust and reliable, and that our customers' financial transactions are protected at all times.