1ace

1ace App support

Contact
+91 5198053860

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time passcode) sent to your phone, and you'll be successfully logged in. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after waiting, try clicking the "send OTP" button again. If you still don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your active phone number. If you've changed numbers, send your valid KYC (Know Your Customer) details to our customer support via email to assist with transferring your account. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and start playing with ease. This should update the app and resolve any compatibility problems.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only allowed for the money earned through gaming, not bonus amounts. This means you can withdraw the rewards you've earned, but not the promotional bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This wait time is typically due to processing issues with the payment.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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