1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8700418574
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will authenticate your account without needing a password or email. You can now easily access the app using this secure login method.
Q2: What should I do if I am not getting OTP?
To continue, first check your internet connection for a strong signal. Wait for the OTP to be sent after clicking "send OTP", and if it doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, please submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any issues and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version from the store. Once the latest version is installed, you can log in and enjoy playing the updated app. This should resolve any compatibility problems and allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only earnings from gaming can be withdrawn, and bonus amounts are non-withdrawable. This restriction applies to the funds collected as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 3 hours, down from 30 minutes, but this depends on the workload. However, some payments may experience delays, requiring users to wait for up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. You can withdraw the funds earned from playing games, but not the bonus itself. The bonus amount can only be used to gamble, and any winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
At 1ace, we believe in generously rewarding our players. Take advantage of our attractive welcome bonuses, regular promotions, and personalized loyalty programs to maximize your entertainment and chances of winning. Join us today and embark on an exciting journey in the world of online gaming, where excitement and rewards await every step of the way. Our dedicated team is committed to providing an unparalleled gaming experience, with a focus on fairness, transparency, and exceptional customer service. Whether you're a seasoned player or just starting out, we offer a wide range of games and features to suit your preferences and style. From classic slots to thrilling table games, our vast library of games is designed to provide endless hours of entertainment and excitement. With our generous rewards and promotions, you'll be motivated to keep playing and exploring new games.
Our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist you with any questions or concerns you may have, ensuring a seamless and enjoyable gaming experience. Whether you're a new player or a seasoned pro, our team is committed to providing prompt and personalized support to help you navigate any challenges you may encounter. Join 1ace today and discover a world of excitement, exceptional bonuses, and endless opportunities to win! With our customer support team at your side, you'll be able to focus on what matters most - having a great time playing and enjoying the game. Our support team is comprised of knowledgeable and friendly experts who are passionate about delivering exceptional service. They're available to help with any issue, from game-related questions to account-related concerns, and are dedicated to resolving any problems you may encounter as quickly and efficiently as possible. When you join 1ace, you'll be part of a vibrant community of players who share your passion for gaming. With our dedicated support team behind you, you'll be able to focus on what you love most - playing and winning. So why wait? Join 1ace today and start your journey to excitement and adventure!