1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3136428795
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app, enter your registered mobile number, and verify the OTP (one-time password) that is sent to you. This method eliminates the need for a password or email login. You can now easily access the app by simply verifying your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time and then seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are only allowed for the money earned from gaming, not bonus amounts. This means users can only cash out their winnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI, and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, down from 30 minutes. However, payment processing can occasionally delay the process, potentially extending wait times to up to 24 hours. This delay is a rare exception to the app's usually efficient operation.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from playing games with the bonus amount can be withdrawn personally. This allows for separate management of bonus earnings and personal funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If so, don't worry as the money will be deposited into your wallet account within 24 hours. If it doesn't show up, you can contact their care centre for assistance.
At 1ace, our dedicated customer support team is available 24/7 to assist you with any questions or concerns, ensuring a seamless and enjoyable gaming experience. Our multilingual support team is always ready to help, whether you're a seasoned player or just starting out. In addition to our top-notch support, we offer generous bonuses and promotions that give you exciting opportunities to boost your winnings. Our loyalty program rewards your loyalty and commitment, providing a constant stream of benefits and perks. By joining 1ace today, you'll discover why we're the go-to choice for online casino enthusiasts. Our commitment to excellence, combined with our passion for providing the best gaming experience, sets us apart from the rest. With a vast array of games, including slots, table games, and live dealer options, you'll never run out of exciting ways to play. At 1ace, we're dedicated to providing a safe and secure gaming environment, using the latest technology and encryption to ensure your transactions and personal information are protected. Our flexible payment options and fast withdrawal times make it easy to manage your account and cash out your winnings. So why wait? Join the 1ace community today and experience the thrill of online gaming like never before. With our exceptional support, generous bonuses, and exciting games, you'll be hooked from the very start.
1ace offers an impressive range of promotions and bonuses to enhance gameplay and reward loyalty. From generous welcome packages to ongoing rewards and tournaments, players can look forward to a constant stream of exciting opportunities to boost their gaming experience. Additionally, 1ace's dedicated customer support team is available 24/7, providing assistance and guidance whenever players need it. As a valued member of the 1ace community, players can expect a personalized and attentive approach to customer service. The team is committed to resolving any issues or concerns promptly and efficiently, ensuring that players can focus on what matters most - having a great time. By joining 1ace today, players can embark on an unparalleled journey of entertainment, excitement, and endless opportunities for victory. With a vast array of games and activities to choose from, players can explore new horizons, test their skills, and compete with others from around the world. Whether you're a seasoned pro or just starting out, 1ace offers a unique and thrilling gaming experience that's sure to leave you wanting more.