1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0973724838
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method bypasses the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is strong by checking your signal. If you don't receive an OTP after clicking "send," wait for the allotted time and then contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If the number is changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should allow you to play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows a minimum withdrawal of Rs. 100, which is a higher amount compared to other apps. Only the money earned from gaming can be withdrawn, not the bonus amount collected. This means users can only access their earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete tasks within a 30-minute to 3-hour timeframe. However, in some cases, payment processing may be delayed, leading to a wait of up to 24 hours. This delay is an exception to the generally efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We recognize the importance of convenience, which is why 1ace offers a range of secure deposit and withdrawal options, including credit cards, e-wallets, and cryptocurrencies. Our commitment to security ensures that all transactions are processed smoothly and that your personal information remains confidential. This means that you can rest assured that your financial data is protected at all times. In addition to our secure payment methods, our dedicated customer support team is available 24/7, providing assistance with any questions or issues you may encounter. Whether you need help with a deposit, withdrawal, or have a general inquiry, our team is always ready to help. Our support team is comprised of experienced and knowledgeable professionals who are passionate about delivering exceptional customer service. They are trained to handle a wide range of scenarios, from resolving technical issues to addressing any concerns you may have about your account. At 1ace, we understand the importance of providing a seamless and hassle-free experience for our customers. That's why we strive to make all interactions with our platform as easy and convenient as possible. From depositing and withdrawing funds to managing your account and accessing our customer support team, we aim to make every step of the process as smooth and efficient as possible.
Our platform is designed with the user's convenience in mind, offering seamless navigation and a visually stunning interface. We prioritize a secure and fair gaming environment, leveraging cutting-edge cryptography technology and partnerships with leading game developers in the industry.