1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3151329161
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to securely log in. You can now access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. After that, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your phone number has changed, update your KYC details and submit them to the customer support system via email to shift your account. This will facilitate a smooth transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and start playing. This should provide a seamless experience with the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This requires saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may impact the overall completion time of the service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any earnings from playing games with the bonus amount are eligible for withdrawal. The bonus money itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If you're experiencing issues, don't worry, the funds will typically be added to your wallet account within 24 hours. If you encounter further problems, you can contact their customer care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week, committed to responding to your questions and improving your gaming experience. We also prioritize responsible gaming, providing tools and resources to help you play responsibly and make informed decisions. In 1ace, every moment is an opportunity to win big and immerse yourself in a world of thrilling emotion and rewards. From the moment you start playing, you'll be treated to an unparalleled level of excitement and entertainment, with new challenges and surprises waiting around every corner. Our team is dedicated to ensuring that your experience is nothing short of exceptional, with fast and friendly support available whenever you need it. So why wait? Dive into the action and start playing today!
Our platform is designed to cater to both novice players and experienced bettors, providing an intuitive navigation system, detailed game instructions, and 24/7 customer support to ensure that you have everything you need for an unforgettable experience. Our platform is accessible and user-friendly, allowing you to easily find the information and features you need to make informed decisions and enjoy your gaming experience. We also offer a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring that your transactions are fast, secure, and convenient. This means that you can easily fund your account and withdraw your winnings without worrying about the safety and reliability of the process. Our commitment to customer support is unparalleled, with a dedicated team available 24 hours a day, 7 days a week to assist with any questions or issues you may have. Whether you need help placing a bet, understanding the rules of a game, or troubleshooting a technical issue, our support team is always just a click away. By combining intuitive navigation, detailed game instructions, and exceptional customer support with secure deposit and withdrawal methods, we have created a platform that is designed to meet the needs of all types of players. Whether you are a seasoned bettor or just starting out, we are confident that our platform will provide you with an unforgettable gaming experience.