1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1275540669
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you still face issues, click on send OTP and wait, then seek assistance if it doesn't arrive. If necessary, contact the app's support system via live chat for further help.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and start playing the updated app. This should resolve any compatibility problems and get you back up and running.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus funds not being eligible for withdrawal. This means users can only cash out earnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are accurately completed and submitted within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This delay can occur when payments take longer than usual to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming, and not withdrawn or used by anyone else. Earnings from games played with the bonus amount are eligible for withdrawal. Any winnings from bonus funds can be withdrawn, but the bonus itself cannot.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait 24 hours for the withdrawal to be processed into your wallet account. If the issue persists, you can contact their care centre for assistance.
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