1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3472528425
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to access your account securely without needing a password or email. This simple method allows for easy and convenient login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, send your updated KYC details to our customer support team via email to facilitate the transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should get you up and running again with the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for money earned from gaming and not for bonus amounts. This means you can cash out your winnings, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. This bonus money can be withdrawn once it's earned from playing games, not the amount initially received as a bonus.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and if a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the funds are not added, you can reach out to their care centre for assistance.
Our user-friendly platform ensures a seamless navigation experience for both newcomers and experienced players alike. For your convenience, we provide support for multiple secure deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies, offering flexibility and peace of mind. With these options, you can easily manage your funds and transactions, without worrying about the security and reliability of your financial information. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist you with any questions or issues you may encounter. Whether you need help with depositing or withdrawing funds, or have concerns about a particular game or promotion, our team is always available to provide guidance and support.
1ace is committed to providing a safe and secure environment for all our players. We offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring seamless transactions. Our intuitive interface and 24/7 customer support guarantee a peaceful and enjoyable gaming experience. With 1ace, you can immerse yourself in a world of luxury and unparalleled entertainment. Our platform is designed to provide a unique and unforgettable experience, where fortune and excitement await around every corner. From the moment you start playing, you'll be treated to a seamless and hassle-free experience, with fast and efficient transactions, easy access to your account, and dedicated support whenever you need it. Our commitment to safety and security is unwavering, with advanced encryption technology and strict security protocols in place to protect your personal and financial information. Our team of experts is always available to assist you, providing timely and effective support to resolve any issues you may encounter. At 1ace, we believe that gaming should be a fun and enjoyable experience, free from worries and stress. That's why we've designed our platform to be intuitive and user-friendly, making it easy for you to navigate and find the games that suit your style. With a vast selection of games to choose from, you'll never be bored or stuck for something new to play. So why wait? Join 1ace today and discover a world of luxury and entertainment, where the thrill of the game is matched only by the thrill of the unknown.