1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3302757472
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This makes the login process quick and easy.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Once connected, click "send OTP" and wait for the code to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If the number has changed, submit your KYC details via email to the customer support for a smooth account transfer. This will facilitate the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play smoothly. This should update the app to its latest version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means you can only redeem your actual winnings.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are fully filled and submitted through the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete tasks within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This wait period is an exception to the usual quick turnaround time offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Funds earned from playing games using the bonus can be withdrawn. Bonus earnings are for gaming purposes only and cannot be transferred outside the platform.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
Our platform is designed with the user's convenience and security in mind, providing seamless navigation and robust protection for all transactions. We offer support for a wide range of payment methods, including credit and debit cards, electronic wallets, and cryptocurrencies, ensuring quick and hassle-free deposits and withdrawals. With our user-centric approach, we strive to make the payment process as smooth and efficient as possible, allowing users to focus on what matters most to them.
Our top priority is the satisfaction of our customers, and we have a dedicated support team available 24/7 to assist you with any questions or concerns you may have. We understand the importance of a seamless and enjoyable gaming experience, and we're committed to providing you with the best possible service. Experience the thrill of real-time gaming with our live dealer options, where you can interact with professional dealers and other players to create an unparalleled gaming adventure. Our live dealers are trained to provide a personalized and engaging experience, making you feel like you're playing in a real casino. Join 1ace today and discover why we're the leading online casino destination. Our team of experts has designed a site that's easy to navigate, with a wide range of games and betting options to suit all tastes and budgets. From classic slot games to table games and live dealer games, we have something for everyone. At 1ace, we're passionate about providing an exceptional gaming experience, and we're constantly working to improve and expand our offerings. Our customer support team is always available to help with any issues or concerns you may have, so you can focus on what matters most - having fun and winning big.