1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5151454398
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection to ensure a strong signal is present. Wait for the OTP to be sent and if it doesn't arrive within the allotted time, use the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and you should be able to easily log in and play after installation. This should fix any compatibility problems and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This means you can withdraw your winnings but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process payments in 30 minutes to 3 hours. However, occasional delays may occur, prolonging the wait to up to 24 hours for payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any withdrawal requests. If the issue persists, don't worry, the funds will be added to your wallet account within 24 hours. If you still face problems, you can seek assistance from their care centre.
In addition to its wide range of games, 1ace offers generous bonuses and promotions to give players a head start on their gaming journey. The platform also provides a dedicated customer support team available 24 hours a day, 7 days a week to assist with any questions or concerns. This support team is committed to ensuring that players have a seamless and enjoyable experience. By joining 1ace, players can embark on an unparalleled gaming adventure where luxury and entertainment come together at their fingertips.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter, ensuring a smooth and stress-free gaming experience. Additionally, our generous bonuses and promotions are designed to give you more value for your money, adding an extra layer of excitement to every session. With our team's expertise and our rewards program, you can enjoy a unique and thrilling experience that will keep you coming back for more. Whether you're a seasoned player or new to the game, we're committed to providing you with the best experience possible, so you can focus on what matters most - having fun.