1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 6348604394
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You will then receive an OTP (One-Time Password) which you need to verify to access the account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to appear. If you don't receive the OTP after clicking "send OTP", you can try again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should ensure a smooth and uninterrupted gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. Withdrawal is only allowed for money earned from gaming activities, not bonus amounts. This means you can access the rewards you've earned through gameplay, but not bonus cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank account details. This will ensure a smooth and secure verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occur, leading to waiting times of up to 24 hours. This delay is typically due to processing issues, rather than service stability.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from a bonus can only be used within gaming activities. You cannot withdraw the bonus funds themselves, but you can withdraw any winnings you earn while using the bonus. Earnings from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
The user's convenience is our top priority, and that's why 1ace boasts a secure and uninterrupted deposit and withdrawal process, accepting multiple payment methods, including credit cards, electronic wallets, and cryptocurrency options. Our platform is optimized for use on both desktop and mobile devices, ensuring that you can access and enjoy your favorite games at any time and from any location.
Our user-friendly interface ensures a seamless navigation experience, allowing both novice and experienced players to easily find and enjoy their favorite games without any hassle. To propel your gaming adventure, we offer attractive bonuses, promotions, and a rewarding loyalty program designed to enhance your gameplay and earnings.