1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2517359508
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after trying, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate the account transfer. This will help complete the necessary changes.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to the money earned from gaming activities and not the bonus amounts collected. This means you can only withdraw the earnings from playing games, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We offer a wide range of deposit and withdrawal methods to cater to your needs, including credit/debit cards, electronic wallets, bank transfers, and popular cryptocurrencies. Our top priority is security, therefore all transactions are encrypted with advanced SSL technology to safeguard your financial information. This ensures that your personal and financial data remains protected and confidential throughout the entire process. We employ the latest encryption methods to prevent unauthorized access and maintain the integrity of your transactions. Additionally, our system is designed to comply with the highest industry standards for security and data protection, giving you peace of mind when conducting transactions with us.
We take great pride in providing an exceptional customer service experience, available 24 hours a day, 7 days a week. Our dedicated support team is always just a click away, ready to assist you through our live chat, email, and phone support channels. Whether you need assistance with a gaming issue or simply have a question, we're here to help. In addition to our exceptional service, we also offer a range of enticing bonuses, promotions, and a personalized VIP rewards program designed specifically for our loyal players. This program is designed to recognize and reward our most dedicated players, providing them with exclusive benefits and perks that enhance their overall gaming experience. Our VIP program is tailored to individual player preferences, ensuring that each member receives a unique and rewarding experience that reflects their gaming habits and loyalty to our platform.