1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2179907230
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in securely without needing a password or email. This convenient method allows for easy and swift login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal. Click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number associated with your account. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the app without any problems. Once downloaded, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold than some other apps. Withdrawals are limited to earnings from gaming activities, and bonus money cannot be withdrawn. This allows users to access their earned rewards in a convenient and flexible way.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are provided and saved within the app. This includes linking your Aadhaar card and saving your Unified Payments Interface (UPI) and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours, but its efficiency can be hindered by delayed payments. When payments are delayed, users may experience a wait time of up to 24 hours. This delay can significantly extend the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus funds themselves are not withdrawable, only the resulting winnings are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist you with any questions or concerns you may have, ensuring a smooth and enjoyable gaming experience. Whether you're a seasoned player or just starting out, our team is committed to providing you with unparalleled support to help you navigate any issues that may arise. Join 1ace today and discover why we're the ultimate destination for online gaming excitement, rewards, and exceptional service. Our team is passionate about delivering a top-notch experience that exceeds your expectations, so you can focus on what matters most - having fun and enjoying your favorite games.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year, to help you with any questions or concerns you may have. From the moment you join our online casino, you can expect exceptional service and a seamless gaming experience. Our team of experts is committed to ensuring that you have a thrilling and enjoyable time with us, and we're always just a click away to address any issues you may encounter. As a valued member of our community, you'll have access to a wide range of exciting games, including slots, table games, and live dealer options. Our casino is fully licensed and regulated, guaranteeing a safe and secure environment for all players. Our games are designed to provide hours of entertainment, with innovative features and generous payouts. At 1ace, we're passionate about delivering an unparalleled gaming experience that exceeds your expectations. Our team is constantly working to improve and innovate, ensuring that our casino remains the go-to destination for online gaming enthusiasts. With thousands of satisfied customers already enjoying our services, we're confident that you'll love what we have to offer. Join us today and discover why we're the preferred online casino for millions of players worldwide.