1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7192542810
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to securely access the account. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still having trouble receiving the OTP after clicking "send," wait for the specified time to pass. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account shift. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should resolve any problems you were experiencing. After the update, you can log in and start playing the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other similar apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. This means users can only withdraw money they've earned from playing games, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and uploaded in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the transaction to be completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, only the winnings derived from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our top priority is ensuring the complete satisfaction of our customers, which is why we have a dedicated support team available 24 hours a day, 7 days a week. Our team is committed to providing prompt and effective assistance to address any questions or concerns you may have. By joining 1ace today, you'll unlock a world of thrilling entertainment where exciting victories await. With our dedicated support team at your service, you'll have access to expert guidance, personalized assistance, and a seamless experience that meets your unique needs. Whether you're a seasoned player or just starting your journey, our support team is here to help you navigate the world of 1ace, offering solutions to any issues that may arise. We're passionate about providing an exceptional customer experience, and we're committed to ensuring that your time with us is enjoyable, engaging, and rewarding. So why wait? Join 1ace today and discover a world of excitement, adventure, and possibility. Our dedicated support team is ready to welcome you and help you achieve great things!
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns, ensuring that your experience at 1ace is nothing short of exceptional. From the moment you join us, our team is committed to providing you with unparalleled support, ensuring that you can focus on what matters most - enjoying the thrill of the games. With 1ace, every game is a new adventure waiting to be discovered. Our team is always here to help you navigate the world of 1ace, offering expert guidance and support whenever you need it. Whether you're a seasoned gamer or just starting out, we're dedicated to providing you with the best possible experience. So why wait? Join us today and discover the excitement and rewards that await you in 1ace. Our team is ready to welcome you and help you embark on a journey that will leave you wanting more. With 1ace, the adventure never ends, and we're here to ensure that your experience is nothing short of exceptional.