1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5828398941
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To access the app, enter your registered mobile number and verify the OTP (one-time password) sent to you. This secure method allows you to log in without needing a password or email. Logging in this way is convenient and easy to use.
Q2: What should I do if I am not getting OTP?
To troubleshoot the issue, first check your internet connection for a strong and stable signal. If the signal is weak, wait for it to improve and try clicking on "send OTP" again. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, please submit your updated KYC details via email to our customer support team to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the outdated app from your device and then download the latest version. Once installed, you can log in and enjoy the updated features. This should resolve any issues and allow smooth gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only possible for gaming earnings, not bonus amounts. This means you can only withdraw the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in this app. This includes linking your Aadhar card, UPI, and saving all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to complete within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes, not for withdrawal. Any money earned from playing games using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is pending. If it's not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
Our friendly interface ensures effortless navigation, allowing you to quickly find your favorite games or discover new ones. At 1ace, we are committed to providing secure and flexible payment options, supporting a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies to ensure hassle-free transactions. Additionally, our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or issues you may have, providing help whenever you need it.
At 1ace, security and convenience are our top priorities. We offer a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, making transactions easy and secure. Our dedicated customer support team is available 24/7, ready to address any questions or concerns you may have, ensuring a smooth and enjoyable gaming experience. From the moment you join us, you can rest assured that your data and transactions are protected by our state-of-the-art security measures. Our team is committed to providing a safe and trustworthy environment, so you can focus on what matters most - having fun and winning big. At 1ace, we understand the importance of ease and convenience. That's why we've made it easy to manage your account, access your funds, and start playing your favorite games. Our intuitive interface and user-friendly design make it simple to navigate, so you can get started right away. But don't just take our word for it. Join us today and experience the thrill of gaming with the assurance of security and convenience. With endless fun and big wins waiting for you, what are you waiting for? Sign up now and discover a gaming experience like no other.