1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5778308538
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in instantly. This passwordless login method eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to establish. If you don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, send your updated KYC details to customer support via email to shift your account. This will help facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing. This should update the app to the latest version and resolve any compatibility issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, and bonus money cannot be withdrawn. Users can only access the funds they have earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC (Know Your Customer) details are completed and saved in the app. This includes linking your Aadhar card, UPI (Unified Payments Interface), and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's streamlined services typically complete the process within 30 minutes to 3 hours, but its stability is occasionally marred by delayed payments. When this happens, users may need to wait for up to 24 hours to resolve the issue. This delay can hinder the overall efficiency of the app's service.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for in-game purposes, not for withdrawal. You can withdraw any funds you've won using the bonus amount by playing games. The bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request has failed. If it has, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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