1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0452021770
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for the OTP to be sent after clicking on send, and if it doesn't arrive within the allotted time, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, submit your KYC (Know Your Customer) details to customer support via email to complete the account transfer. This will help facilitate the account shift smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and play the updated app without any problems. This should ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus rewards. This implies that users can only cash out the money they have earned through gaming, excluding any bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you must submit all your Know Your Customer (KYC) details in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays in payment processing may occur, potentially requiring a wait of up to 24 hours. This can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and is non-withdrawable. Any winnings earned from playing games with the bonus amount can be withdrawn. This means you can take out the money you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
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