1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5133542389
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will authenticate your login. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a proper signal, and then click on 'send OTP' - you can retry if necessary. If you still don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play seamlessly with the updated app. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds are not eligible for withdrawal. This means you can only withdraw the actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes adding your Aadhaar card, UPI credentials, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, some users may experience delays in payment processing, requiring a wait of up to 24 hours. This can extend the overall completion time due to the lag in payment confirmation.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the money should be added to your wallet account within 24 hours. If you still encounter a problem, contact their care centre for assistance.
Our user-friendly interface is accessible on both desktop and mobile devices, ensuring seamless gameplay at any time and from anywhere. Whether you're a newcomer or a loyal customer, we offer a range of incentives to enhance your gaming experience. New players are welcomed with generous bonuses and promotions, while our loyal customers can take advantage of our exclusive VIP program, which provides rewards and special advantages.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have, ensuring a seamless and enjoyable gaming experience. With their expertise and attention to detail, you can rest assured that any issues you encounter will be promptly resolved, allowing you to focus on the excitement and thrill of the game. Join 1ace today and embark on a journey of endless emotion, exceptional bonuses, and limitless possibilities. Our team is committed to providing an unparalleled level of service, ensuring that your experience is nothing short of exceptional. With their guidance, you'll be able to navigate the world of gaming with ease, discovering new and thrilling opportunities at every turn. Whether you're a seasoned pro or just starting out, our team is here to support you every step of the way. So why wait? Join the adventure today and discover why 1ace is the ultimate destination for gaming enthusiasts. With our dedicated customer support team by your side, you'll be ready to take on whatever the game throws your way, confident in the knowledge that you have the expertise and resources you need to succeed.