1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0848544422
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP, and you will be logged in securely without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To verify your account, ensure you have a strong internet connection. Wait for a strong signal, then click on send OTP and wait for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your complete right KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and play smoothly. This should resolve any compatibility problems and get you back up and running.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows a minimum withdrawal of Rs. 100, which is higher than other apps. However, withdrawals are only possible for the money earned from gaming, not the bonus amount. This means users can access their hard-earned gaming rewards but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details in the app, which should include your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details. This is a required step in the process. Saving these details will help facilitate a smoother experience for you.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may experience delays, potentially taking up to 24 hours. This variability in processing time is worth noting when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount are withdrawable. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
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