1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3272727428
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making the process more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click on "send OTP" and wait for the time to expire. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please send your updated KYC details to the customer support team via email to facilitate account transfer. This will enable the support team to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app without any problems. Once downloaded, you should be able to access the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus amounts cannot be withdrawn; only earnings from gaming activities are eligible for withdrawal. This means users can access their game winnings but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI information, and bank details. Completing these steps is a necessary requirement to continue.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processes in just 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This can happen despite the app's otherwise efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from a promotion can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. This means the bonus itself cannot be cashed out, but winnings from it can be.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Our platform boasts top-notch security, leveraging advanced cryptography technology to safeguard your personal and financial information. With a range of reliable deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, we ensure that transactions are swift and hassle-free. Our secure system employs robust encryption protocols to protect sensitive data, preventing unauthorized access and ensuring the integrity of your financial transactions. Additionally, our robust infrastructure is designed to handle high volumes of traffic, ensuring that your transactions are processed efficiently without delays or disruptions. By combining cutting-edge technology with robust security measures, we provide a seamless and secure experience for our users.
At 1ace, we are committed to providing an unparalleled online casino experience that seamlessly blends entertainment and sophistication. Our team is dedicated to crafting a diverse range of features and services that cater to the unique needs and preferences of our players. Our extensive game library boasts a vast selection of classic and innovative games, including traditional slots that have stood the test of time, as well as cutting-edge video slots that feature the latest graphics and gameplay mechanics. In addition to slots, we offer a range of table games, such as blackjack, poker, and roulette, which provide a thrilling and immersive experience for players of all skill levels. For those seeking a more authentic and interactive experience, our live dealer options bring the excitement of a real casino directly to your screen. Our live dealers are trained professionals who will guide you through the gameplay, providing a sense of community and social interaction that is often missing from online gaming. At 1ace, we are constantly striving to improve and expand our offerings, ensuring that our players always have access to the latest and greatest games, promotions, and services. Our commitment to excellence is reflected in every aspect of our online casino, from the ease of use of our platform to the professionalism and attentiveness of our customer support team.